PRIVACY

Data used to operate trust—not to create noise.

This policy explains the information RoboIchiba collects and how it supports accounts, enquiries, verification and marketplace safety.

01

Information we collect

We may collect identity and contact details, account and company information, listings, enquiries, messages, moderation records, technical logs and consent records. Social sign-in can provide a provider identifier, name, avatar and verified email, subject to the permissions you approve.

02

How we use information

We use information to authenticate users, create profiles after email confirmation, operate listings and RFQs, route enquiries, review companies, prevent abuse, provide support, measure platform performance and meet legal obligations.

03

Sharing & international processing

Information may be processed by infrastructure, authentication, storage, analytics and communications providers. Listing and company information you choose to publish is public. We do not publish private messages or sell personal contact data as a list.

04

Retention, security & choices

We retain information for operational, dispute, fraud-prevention and legal needs. Security controls reduce risk but no online service is risk-free. You may request access, correction or deletion, subject to lawful retention requirements.

05

Contact

Privacy questions or requests can be sent to hello@roboichiba.com. Include the email associated with your account and do not send identity documents unless our team requests them through an approved channel.

Privacy request